Privacy Policy

Last Updated: December 24, 2025

We Take Your Privacy Seriously

Look, we know privacy policies are usually boring legal documents that nobody reads. But your personal information matters to us, and we want you to actually understand what we do with it.

So we wrote this in plain English. No confusing lawyer talk. Just honest answers about how we handle your data.

The Simple Version (TL;DR)

Here's what you need to know:

  • We collect your email, phone number, and flight search details when you use our quiz.

  • We use this info to help you book flights and send you helpful travel information.

  • We share it with our booking partners (because they need it to process your reservation).

  • We don't sell your data to random companies.

  • We protect your information with security measures.

  • You can ask us to delete your data anytime.

That's the basics. Keep reading for the full details.

Who We Are

24x7 Airlines is a flight comparison and booking referral service based in the United States. We help people find and book flights through our partner airlines and booking agents.

Our Website: www.24x7airlines.com
Contact Us: support@24x7airlines.com

When we say "we," "us," or "our" in this policy, we're talking about 24x7 Airlines.

When we say "you" or "your," we're talking about you—the person using our website.

What Information We Collect

When you use our 30-second flight quiz, here's what we collect:

Information You Give Us Directly:

  • Your name (if you provide it)

  • Email address (required for quiz results)

  • Phone number (required so we can call you)

  • Flight search details:

    • Where you're flying from

    • Where you're flying to

    • Date flexibility preferences

    • What matters most to you (price, speed, flexibility, etc.)?

Information We Collect Automatically:

  • Device information: What type of phone or computer you're using

  • Browser information: Chrome, Safari, Firefox, etc.

  • IP address: Your general location (like what city or state you're in)

  • How you use our site: which pages you visit, how long you stay, and what buttons you click

  • Cookies: Small files that help our website work better (more on this below)

Information From Other Sources:

  • If you find us through Google Ads or social media, we might get information about how you got to our site.

  • If you call us, we may record the call for quality and training purposes (we'll tell you first).

We don't collect:

  • Credit card numbers (our booking partners handle payments, not us)

  • Social Security numbers

  • Passport numbers

  • Medical information

  • Information about kids under 13 (our service is for adults)

How We Use Your Information

Here's exactly what we do with your data:

1. To Help You Find and Book Flights

This is the main reason. We use your information to:

  • Show you personalized flight options

  • Call you with recommendations

  • Email you your quiz results

  • Connect you with our booking partners

  • Process your reservation.

  • Send you booking confirmations

2. To Communicate With You

We'll contact you to:

  • Answer your questions.

  • Help solve problems.

  • Send important updates about your booking.

  • Provide customer support.

3. To Send Helpful Travel Information (Optional)

If you give us permission, we might send you:

  • Travel tips and advice

  • Flight deal alerts

  • Updates about our services

  • Helpful travel content

Don't want these emails? Just click "unsubscribe" at the bottom of any email. We won't be offended.

4. To Improve Our Service

We look at how people use our website to:

  • Make the quiz work better.

  • Fix technical problems.

  • Create new helpful features.

  • Understand what people actually want.

5. To Stay Legal and Safe

Sometimes we need to use your information to:

  • Follow the law.

  • Prevent fraud.

  • Protect our business.

  • Enforce our terms of service.

Who We Share Your Information With

We don't sell your data. Let's make that crystal clear.

But we do share it with certain partners who need it to help you. Here's who:

1. Booking Partners & Airlines

When you book a flight, we share your information with:

  • The airline you're flying with

  • The booking agent processing your reservation

  • Payment processors (if paying through a partner)

Why? Because they literally can't book your flight without knowing who you are.

2. Service Providers

We work with companies that help us run our business:

  • Email services (to send you quiz results)

  • Phone systems (like Twilio, so we can call you)

  • Analytics tools (like Google Analytics, to see how our website performs)

  • Customer support software (to help us answer your questions)

These companies only get access to the data they need to do their job, and they're not allowed to use it for anything else.

3. Marketing Partners

If you found us through Google Ads or Facebook, we might share limited data with them to:

  • Measure if our ads are working.

  • Show you relevant ads (if you haven't opted out)

  • Improve our marketing.

You can opt out of targeted ads. More on that below.

4. Legal Requirements

We'll share your information if:

  • The law requires us to

  • A court orders us to

  • We need to protect someone's safety.

  • We need to prevent fraud or illegal activity.

5. Business Transfers

If we ever sell our company or merge with another business, your information would transfer to the new owners. But they'd still have to follow this privacy policy.

We will NEVER:

  • Sell your email or phone number to spam companies.

  • Share your data with random third parties.

  • Use your information in ways we didn't tell you about.

Cookies and Tracking Technologies

What are cookies? They're tiny files that websites put on your computer to remember things about you.

We Use Cookies To:

  • Keep you logged in

  • Remember your quiz answers if you refresh the page.

  • Understand how people use our site.

  • Show you relevant ads

  • Make our website work properly.

Types of Cookies We Use:

Essential Cookies: Required for the website to work. You can't turn these off without breaking the site.

Analytics Cookies: Help us see what's working and what's not (like Google Analytics).

Advertising Cookies: Let us show you ads on other websites (like Facebook or Google).

How to Control Cookies:

Most browsers let you:

  • Block all cookies (but some websites won't work right).

  • Delete cookies after you visit.

  • Get warnings before accepting cookies.

In Chrome: Settings → Privacy and Security → Cookies
In Safari: Preferences → Privacy
In Firefox: Settings → Privacy & Security

You can also opt out of targeted ads:

How We Protect Your Information

We take security seriously. Here's what we do:

  • SSL Encryption: Our website uses HTTPS, which encrypts data between your browser and our servers.

  • Secure Servers: Your data is stored on protected servers.

  • Limited Access: Only employees who need your information can access it.

  • Regular Updates: We keep our security systems up-to-date.

  • Partner Requirements: We only work with partners who also protect your data.

But let's be honest: no system is 100% secure. The internet isn't perfectly safe. We do our best, but we can't guarantee that hackers will never break in.

Your part: Use a strong password if you create an account. Don't share your login info. Be careful on public WiFi.

Your Privacy Rights

You have rights over your personal data. Here's what you can do:

1. Access Your Data

You can ask us, "What information do you have about me?"

We'll send you a copy of everything we've collected.

2. Correct Your Data

If we have wrong information, you can ask us to fix it.

3. Delete Your Data

You can ask us to delete your information. We'll do it unless:

  • We legally have to keep it.

  • We need it to complete a service you asked for.

  • It's tied to an active booking.

4. Opt Out of Marketing

Don't want promotional emails? Click "unsubscribe" or email us.

5. Opt Out of Data Sharing

You can ask us not to share your data with marketing partners.

6. Download Your Data

You can request a copy of your data in a readable format.

How to exercise these rights:

Email us at support@24x7airlines.com.

We'll respond within 30 days.

Special Rights for California Residents (CCPA)

If you live in California, you have extra rights under the California Consumer Privacy Act:

  • Right to know what data we collect and why

  • Right to know if we sell your data (we don't)

  • Right to delete your data

  • Right to opt out of data sales

  • Right to not be discriminated against for exercising these rights

To submit a CCPA request: Email us at support@24x7airlines.com with "California Privacy Request" in the subject line.

Special Rights for European Residents (GDPR)

If you live in the European Union or UK, you have rights under GDPR:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to delete your data ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent

Our legal basis for processing your data:

  • Contract: We need it to provide our service.

  • Legitimate Interest: To improve our business and prevent fraud

  • Consent: When you opt in to marketing emails

To submit a GDPR request: Email support@24x7airlines.com with "GDPR Request" in the subject line.

Children's Privacy

Our service is not for children under 13.

We don't knowingly collect information from kids under 13. If you're a parent and you think your child gave us their information, please contact us immediately and we'll delete it.

If you're under 18, please get your parent's permission before using our website.

Links to Other Websites

Our website has links to airlines, booking partners, and other travel sites.

Important: When you click those links, you leave our website. We're not responsible for how those other sites handle your privacy.

Every website has its own privacy policy. Read theirs before giving them your information.

International Data Transfers

Our servers are located in the United States. If you're using our website from another country, your data will be transferred to the U.S.

By using our site, you agree to this transfer.

We follow international data protection standards and only work with partners who do the same.

How Long We Keep Your Data

We keep your information as long as we need it to provide our service.

Specifically:

  • Quiz data: 2 years (in case you want to book another trip)

  • Booking information: 7 years (for legal and tax reasons)

  • Marketing emails: Until you unsubscribe

  • Call recordings: 90 days (for quality and training)

After that, we delete it or make it anonymous so it can't identify you.

Want us to delete it sooner? Just ask.

Changes to This Privacy Policy

We might update this policy sometimes—maybe because:

  • Laws change.

  • Our business changes

  • We add new features.

  • We realize we forgot something important.

When we make big changes, we'll:

  • Update the "Last Updated" date at the top.

  • Send you an email (if we have your email address)

  • Post a notice on our website.

Your responsibility: Check back occasionally to see if anything changed.

If you keep using our website after we update the policy, that means you agree to the changes.

Have Questions or Concerns?

We're here to help. If something in this policy confuses you, or if you're worried about your privacy, please talk to us.

Contact Us:

Email: contact@24x7airlines.com
Available: 24/7

We're real people who actually care about your privacy. We'll do our best to answer your questions and address your concerns.

The Bottom Line

We respect your privacy. We only collect the information we need to help you book flights. We protect it. We don't sell it. And we give you control over it.

That's our promise.

Ready to find your flight in 30 seconds?

24x7 Airlines
Helping real people find real flights—and protecting their privacy while doing it.

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